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Packages

Book your package and the right plan to optimize your online store.

Automated image optimization (feature)

Reduces the load times of your online store without compromising image quality

Performance (feature)

Improves the performance of your online store with faster page load times

Cyber Security (feature)

Protects your online store against overload attacks and keeps your online presence stable

Intuitive dashboard

Gives you detailed insight into the performance and security of your online store, so you can make informed decisions

Faster load times

Delivers a faster, more efficient online store that improves the user experience and raises the conversion rate

Fair pricing

Keep track of what you pay for optimizing your online store, and what you pay it for.

Monthly / Yearly

Core

save up to 456 € per year

for smaller stores/sites
incl. 500 GB traffic

Base rate, 1st module
(e.g. image optimization)

80 € 72 € /month

Base rate, 2nd module

230€ 207 € /month

Base rate, 3rd module

380 € 342 € /month

Traffic included

500 GB 500 GB /month

+32 € per additional 100 GB

Start your 30-day trial

Expand

save up to 1200 € per year

for the standard store/site, incl. 3 TB traffic

Base rate, 1st module
(e.g. image optimization)

400 € 360 € /month

Base rate, 2nd module

700 € 630 € /month

Base rate, 3rd module

1000 € 900 € /month

Traffic included

3.000 GB 3.000 GB /month

+27 € per additional 100 GB

Start your 30-day trial

Max

save up to 2,040 € per year

for larger stores/sites
incl. 8 TB traffic

Base rate, 1st module
(e.g. image optimization)

800 € 720 € /month

Base rate, 2nd module

1250 € 1.125 € /month

Base rate, 3rd module

1700 € 1.530 € /month

Traffic included

8.000 GB 8.000 GB /month

+20 € per additional 100 GB

Start your 30-day trial

Our packages are flexible and can be cancelled monthly, with no strings attached.

Take advantage of our reduced prices when you pay yearly.

Enterprise

Portrait of Markus Bückle

Get your individual consultation! I will show you how smoxy can transform your online store, and together we will lay the groundwork for lasting success.

Book a consultation now

Questions about choosing the right package? Just give us a call!

+49 (30) 55572296-0

You are in good company.

Successful online stores worldwide rely on smoxy.

Book a demo now

Frequently asked questions

General questions

Who is smoxy a particularly good fit for?

Everyone benefits from smoxy:
...those running high-traffic websites and online stores, above all in e-commerce.
...those for whom mobile shopping matters enormously.
...those with slow stores.
...those struggling with store outages.
...those running powerful marketing campaigns on a regular basis.
...those who want to reduce hardware and staff resources.
...those who want to raise customer satisfaction, conversion rate, time on site and revenue.
...those who want to optimize their online store for SEO.
...those who want to improve their Core Web Vitals (CWV).
...those who want to do great e-commerce.

What is smoxy?

smoxy is a powerful tool for optimizing online stores that delivers fast load times and a better user experience. It provides automated image optimization and server-side HTML caching to make websites more efficient without compromising image quality. On top of that, smoxy protects you against a range of cyber threats by detecting and blocking malicious user agents, harmful IP addresses and DDoS attacks.

What makes the automated image optimization special?

With smoxy's automated image optimization you deliver the images from your store in the perfect format and the ideal size, plug'n'play. That means a clearly noticeable performance boost for your store, because smaller file sizes or a different file format can be far more efficient — which has a direct effect when you want to optimize your online store for SEO, for example. And the best part? You do not have to do a thing, smoxy takes care of it for you. No manual work, no visible loss of quality, no stress.

What makes the smoxy cache better than other caching solutions?

smoxy lets you steer the cache in your store with highly customizable rules. You have full control over what gets cached and which content has to stay dynamic. Thanks to the server-side technology, you also decide when the cache is refreshed. After that, a single fan of your store needs to visit the page to give everyone else a lightning-fast shopping experience. In short: smoxy is faster, offers customizable rules for your cache in an intuitive, user-friendly UI, and gets along with the personalization in your store. And those are just a few of smoxy's advantages...

Why is the caching in my store system not enough?

Compared to standard caches, smoxy is considerably faster because it is far less complex. Its smart rules also let you define much more precisely what should actually be cached.

Is using smoxy GDPR-compliant?

smoxy runs in Germany on our own hardware. All data is processed in line with the GDPR. You will find more details in our privacy policy.

Why does performance matter so much for my online store?

Fast load times not only have a direct effect on how long your customers stay in your online store, and thus indirectly on your conversions and your revenue. It is also about customer satisfaction and the recommendation rate, which keeps dropping the longer a page takes to load. Performance also matters when you want to optimize your online store for SEO, because Google penalizes every extra second your store needs. That means poor Core Web Vitals — and worse visibility.

What happens if I exceed the traffic included in my package?

We let you know by email in good time once 80% of your included traffic is used up. You can then decide for yourself whether to switch smoxy off for the rest of the month or have the additional traffic billed separately.

Can sub-stores be included in a package?

Yes, you can manage any number of sub-stores from a single account.

Can smoxy be used with any store system?

The only requirement for using smoxy is access to the DNS configuration at your hosting provider. If that is in place, smoxy can be used with any store system.

Contract and payment

How is smoxy billed?

Depending on the package, smoxy is billed either monthly or yearly.

Can I try smoxy first?

Yes, you can try smoxy free of charge and with no obligation for 30 days.

Which payment methods are available?

Payment is by invoice.

Which packages are available?

There are the Core, Expand and Max packages. They differ only in the amount of traffic included. The smoxy modules image optimization, HTML caching and security can be added to all three packages.

What are the contract terms and notice periods?

You can choose between a monthly and a yearly term. For a yearly contract the notice period is 3 months before the end of the term; for a monthly contract, notice has to be given no later than 1 week before the end of the term. Without timely notice, the contract renews automatically for the term originally agreed (1 month for monthly contracts, 12 months for yearly contracts).

Can I sign a data processing agreement with smoxy?

Yes, a data processing agreement can be signed electronically after registration.

Do I need a separate account for every sub-store?

A single account can run both different country stores (www.yourstore.de, www.yourstore.at, and so on) and different sub-stores (range1.yourstore.de, range2.yourstore.de). Billing then covers the entire traffic in that account.

Setting up the platform

Is smoxy compatible with my store system?

smoxy works with almost every common e-commerce store system, among them Shopware, Magento, Spryker and many more. If you are unsure, just get in touch and we will give you all the information you need.

Can I choose the compression level for the images myself?

Yes, you can choose the compression level for the different formats in the backend. At https://compare.smoxy.eu/ you can also see how images look at each compression level.

How easy are installation and configuration?

smoxy's automated image optimization is a plug'n'play solution. So you can put all the advantages of perfectly optimized images to work in your store right away.

For server-side HTML caching, a few settings have to be changed depending on your store system. Even so, HTML caching is implemented with minimal effort and ready to go with the default settings. To use smoxy exactly the way you want, you decide which rules you need - without a single line of code. Use the simple, intuitive smoxy UI and click together the cache of your dreams, exactly as you need it.

How is smoxy operated?

smoxy is a SaaS (software-as-a-service) solution. You get access to your project, where you are free to work within the scope of your subscription, while we are responsible for running and maintaining the software. smoxy runs in Germany on our own hardware.

Where does smoxy sit in my system architecture?

smoxy sits between your store system and your customers. When a visitor lands on one of your pages, the request goes to smoxy, where it is checked whether a cached version can already be delivered.

What does smoxy promise in terms of service?

We guarantee high availability in our SLAs. Write to us for more detailed information.

Where do I find more information about smoxy?

For more detailed information about smoxy, take a look at our docs at docs.smoxy.eu.

How fast can your store get?

Make your online store load 50–800 % faster.